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Sg Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Sg Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you acknowledge that you have read, understood and agreed to these terms, together with any applicable game rules, promotion terms and privacy information.

Sg Casino is licensed by the Alderney Gambling Control Commission and the UK Gambling Commission under reference 039175-R-319452-024.

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of the Sg Casino website, account services, games, promotions and related features. They form a legal agreement between you and Sg Casino. If you do not accept these terms, you must not use the website or any of its services.

Sg Casino may update these terms from time to time to reflect changes to the website, products, technology, legal requirements or business practices. The latest version will apply when it is published on the website. You should review this page regularly. If you continue to use Sg Casino after an updated version is made available, that use may be treated as acceptance of the revised terms.

Additional rules may apply to particular games, tournaments, promotions, payment methods or other services. Those rules will be made available where relevant and form part of these terms. If a specific rule conflicts with a general provision in these terms, the specific rule will apply to the relevant activity.

Eligibility and lawful use

You must meet the minimum legal age and any other eligibility requirements that apply in your location before using Sg Casino. You are responsible for checking that online gambling is lawful for you and for complying with all laws that apply to your access and use of the website. Sg Casino may restrict access where required by law, regulation, licensing conditions or internal policies.

You must use the website for your own personal entertainment. You must not use Sg Casino for business purposes, provide access to another person, or allow another person to gamble through your account. Access from locations where the services are unavailable or restricted is not permitted.

Account information

You may be required to register an account and provide accurate, current and complete information. You must update your details if they change. Information may be checked as part of account opening, identity verification, payment processing, security monitoring or legal compliance.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by Sg Casino to protect its systems. You must notify Sg Casino through the available website channels if you believe your account has been accessed without permission, your details have been lost or your account security may have been compromised.

  • Do not create more than one account unless Sg Casino has expressly approved this.
  • Do not use another person's account or payment method without proper authorisation.
  • Do not provide false, misleading or outdated information.
  • Do not sell, transfer, lend or otherwise make your account available to another person.
  • Do not use the website for unlawful activity, fraud, money laundering or any purpose that may harm Sg Casino or other users.

2. Playing, payments and promotions

Games and wagers

Games are provided for entertainment and involve financial risk. You should only play with money that you can afford to lose. Each game may have its own rules, features, minimums, maximums and outcome information. You should read the relevant game rules before placing a wager.

A wager is generally accepted when it is confirmed by the Sg Casino system. The records held in the system may be used to confirm account activity, game results, wagers and transactions. If there is a technical error, system interruption, pricing error or other obvious mistake, Sg Casino may review and correct the affected activity in a fair and lawful manner.

Game results are determined by the relevant game technology and rules. You must not attempt to influence a game, exploit an error, use automated tools, or interfere with the website or its security. Any suspected manipulation, collusion, fraud or other misuse may lead to an investigation and action on the account.

Deposits and withdrawals

You may add funds using payment methods made available through Sg Casino. You confirm that you are authorised to use the selected payment method and that the funds come from a lawful source. Sg Casino may carry out checks before accepting deposits or processing withdrawals.

You should check the transaction details before confirming a payment. Deposits and withdrawals may be subject to verification, processing procedures, payment provider requirements, security checks and applicable legal obligations. The availability of a particular payment method may change, and a payment provider may apply its own terms or charges.

Sg Casino may delay, decline, reverse or review a transaction where this is necessary for security, verification, responsible gambling, fraud prevention, financial crime controls, technical reasons or compliance with applicable requirements. You may be asked to provide information or documents before a transaction or account request can be completed.

Promotions and bonuses

Promotions, bonuses, rewards and promotional campaigns are subject to their own terms. These terms may explain eligibility, qualifying activities, expiry, wagering requirements, permitted games, maximum benefits, withdrawal conditions and any other restrictions. You should read the full promotion terms before accepting or using an offer.

Unless the relevant promotion terms say otherwise, Sg Casino may withdraw, change or cancel a promotion where there is an error, misuse, suspected abuse, technical problem or other legitimate reason. A person may be limited to one promotional benefit where the promotion rules require this. Using multiple accounts, coordinated play or other methods to obtain an unfair promotional advantage is not permitted.

  • Do not accept an offer unless you understand its terms.
  • Check whether a promotion has an expiry date or game restrictions.
  • Do not use a promotion in a way that circumvents its stated conditions.
  • Contact Sg Casino through the available website channels if you believe a promotion has been applied incorrectly.

3. Responsible gambling, privacy and account controls

Responsible gambling

Gambling should remain a form of entertainment, not a way to make money or recover losses. Set a budget before you play and avoid gambling with money needed for living costs, bills or other commitments. Never chase losses, gamble while upset, or borrow money to continue playing.

Sg Casino may provide tools or support options intended to help you manage your gambling. Depending on availability, these may include account limits, activity information, time reminders, breaks or self-exclusion. Requests to use responsible gambling controls should be made through the relevant options or website support channels. Restrictions may not always take effect immediately, so you should stop playing and log out if you need an immediate break.

If gambling is affecting your finances, relationships, work or wellbeing, consider seeking independent assistance from an appropriately qualified support service. You may also ask Sg Casino about available account restrictions. Responsible gambling tools are not a substitute for professional advice, and you remain responsible for making safe decisions about your gambling.

Privacy and verification

Personal information is handled in accordance with the Sg Casino Privacy Policy and applicable privacy laws. Information may be collected when you browse the website, create an account, make a transaction, contact support, use responsible gambling tools or participate in a promotion.

Information may be used to provide and improve services, process transactions, verify identity, protect accounts, prevent fraud, meet legal obligations, manage responsible gambling risks and communicate with you about your account. Sg Casino may share information with service providers, payment providers, professional advisers or authorities where permitted or required.

Suspension and closure

Sg Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, fraud prevention, financial crime controls, breach of these terms, breach of promotion rules or compliance with applicable requirements. Sg Casino may also limit access to particular games, features or payment methods.

You may ask to close your account through the available website channels. Account closure does not remove obligations that arose before closure. Any remaining balance may be reviewed before it is dealt with, and additional checks may be required. Where an account is closed because of suspected unlawful conduct or a serious breach, funds may be held or handled in accordance with applicable law and internal procedures.

4. Website use, liability and legal information

Acceptable use

You must not copy, modify, distribute, reverse engineer, interfere with, or attempt to gain unauthorised access to the website, its software, security features or content. You must not introduce malware, use scraping or automated access tools without permission, or take any action that could place an unreasonable load on the website.

Sg Casino owns or is permitted to use the website content, branding, software and other material made available through the service. You may use that material only for personal, lawful use of the website. No intellectual property rights are transferred to you by your use of Sg Casino.

Availability and responsibility

Sg Casino aims to keep the website available and accurate, but access may be interrupted by maintenance, updates, technical faults, communication failures, security events or matters outside reasonable control. Website content is provided for general information and may change without notice.

To the extent permitted by law, Sg Casino is not responsible for losses caused by events outside its reasonable control, your equipment or internet connection, incorrect information supplied by you, unauthorised access caused by your failure to protect account details, or your breach of these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.

Complaints and contact

If you have a question, believe there is an account or transaction issue, or wish to make a complaint, please use the contact or support channels published on the Sg Casino website. Include enough information for the matter to be identified, but do not send unnecessary sensitive information through an unsecured channel.

Sg Casino may review complaints and request further information before providing a response. You should keep copies of relevant messages, transaction references and other supporting information. A complaint about a result or transaction should be raised as soon as reasonably possible.

Applicable law

These terms are intended to operate subject to applicable Australian law and any other mandatory laws that apply to your use of the service. If a court or authorised body finds part of these terms invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

If you have any concern about these Terms & Conditions, responsible gambling, your account or the use of your information, please review the relevant information pages on the Sg Casino website and contact the available support channel before continuing to use the service.