Betting Rules

These rules apply to betting activity made through the Sg Casino website or any related betting service made available to you. They should be read together with the general Terms and Conditions, Privacy Policy, payment information and responsible gambling materials. If there is an inconsistency between documents, the applicable terms for the relevant product or transaction will generally apply.

You are responsible for reading the rules before placing a bet. You should only use the betting service if gambling is lawful for you in the place where you are located. Laws can differ between Australian states and territories and may change from time to time. It is your responsibility to understand and comply with the laws that apply to your location.

• You must provide accurate, current and complete account information.
• You must meet the minimum legal age and any other eligibility requirements that apply to you.
• You must use your own account and must not allow another person to place bets through it.
• You must keep your login details secure and notify Sg Casino if you believe your account has been accessed by someone else.
• You must not use the service for unlawful activity, fraud, manipulation or any other prohibited purpose.
• You must not place bets while located in a jurisdiction where the relevant betting activity is not permitted.

Sg Casino may carry out identity, age, location, payment and security checks. An account, deposit or bet may be restricted, suspended or reviewed where information is incomplete, cannot be verified or raises a reasonable compliance concern. Any action taken will be handled in accordance with the applicable terms and legal requirements.

Before confirming a bet, check the selection, market, stake, odds, potential return and any other details displayed on the bet slip. A bet is not necessarily accepted merely because you have selected an option or entered a stake. The bet becomes effective only when it has been successfully submitted and accepted by the betting system.

You should review the confirmation message, account history or other on-screen record after placing a bet. If a bet does not appear to have been accepted, do not assume that it has been placed. Technical delays can affect the display of information, and a bet may be accepted, rejected or remain subject to review depending on the circumstances.

Your responsibility when betting

• Confirm that you are using the intended account before placing a bet.
• Check the amount of the stake and make sure it is affordable within your personal budget.
• Check the market rules and any conditions that apply to the selection.
• Review whether the bet is a single, multiple, combination or other available bet type.
• Keep your own record of accepted bets and account activity.
• Do not repeatedly submit the same bet if a confirmation is delayed; first check your account or betting history.

The amount available for a stake may be affected by account balance, transaction status, applicable limits, product rules or responsible gambling settings. A displayed balance may not always reflect a pending transaction immediately. You should not place a further bet using funds that may already be committed to an unsettled transaction.

Where a bet is rejected, the relevant stake will not be treated as an accepted wager. Where a bet is accepted only in part or on different terms, the details shown in the confirmation record will determine the accepted wager. If you believe a confirmation does not match your instruction, retain the relevant information and raise the issue through the available support process.

Odds show the applicable price for a selection at the time they are displayed. Odds may change before a bet is accepted. The odds that apply to an accepted bet are normally the odds recorded in the confirmation of that bet, subject to correction of an obvious error or the specific rules for the relevant market.

The potential return shown on a bet slip is an estimate based on the stake, odds and selections entered. It may not include every possible adjustment, and it can change if a bet is amended, partially accepted, cancelled or settled under a special market rule. The final result is the amount recorded when the bet is settled.

Stake and market restrictions

Different betting products can have different minimum or maximum stakes, market limits, selection limits and account restrictions. These may be shown on the bet slip or in the relevant product information. Sg Casino does not guarantee that every market, selection or stake will be available at all times.

A bet may be subject to a maximum return, account limit, market limit or other restriction before acceptance. If a stake is accepted for a lower amount than requested, the accepted amount will be shown in the confirmation record. You should check that record carefully before continuing to bet.

Obvious errors

An obvious error may include an incorrect price, market description, settlement instruction, event status or other material display error that a reasonable player would recognise as incorrect. If an obvious error occurs, the affected bet may be corrected, voided or settled using the accurate information that should have applied. This may also apply where a technical or human error affects more than one bet.

If an error affects a bet, Sg Casino may review the circumstances and update the account record. You should not deliberately take advantage of a known error or continue using information that appears to be incorrect.

Bets are settled using the official result or information specified in the rules for the relevant market. The applicable result may come from the event organiser, governing body, official competition source or another reliable source used for that market. Media reports, unofficial commentary and social media posts do not determine settlement unless the relevant rules expressly say otherwise.

The time at which a result is announced may not be the same as the time at which a bet is settled. Settlement can be delayed while results are checked, an event is reviewed, a market is subject to an official inquiry or a technical issue is investigated. A bet may be adjusted if an official result is later corrected under the applicable rules.

Postponed, abandoned or changed events

If an event is postponed, abandoned, interrupted, moved, shortened or materially changed, the affected bets will be handled under the rules for that market. Some selections may remain valid if the relevant outcome has already been determined, while other selections may be cancelled or voided. The treatment can depend on the sport, competition, market type and event status.

A change to a participant, venue, start time, format or competition structure may affect whether a bet remains valid. A bet is not automatically cancelled simply because information about an event changes. Check the applicable market rules and the final settlement record.

Cancellations and void bets

A bet may be cancelled or declared void where the market is offered in error, the event does not take place as required, the result cannot be verified, the terms permit cancellation or a technical or operational issue prevents valid settlement. When a selection in a multiple bet is void, the remaining selections may be settled according to the rules for that bet type.

A cancellation or void decision does not necessarily mean that every bet connected with the same event will be treated in the same way. The relevant market rules, event facts and type of bet will be considered. Any resulting account adjustment will be recorded in the betting history.

You must use the betting service honestly and fairly. Prohibited conduct may include using another person’s account, creating duplicate accounts to avoid restrictions, using false information, interfering with the website, exploiting a vulnerability, manipulating an event or attempting to conceal the source of funds. Sg Casino may investigate suspected misuse and take action permitted by the applicable terms.

Account activity, payment activity and betting records may be reviewed for security, fraud prevention, legal compliance and the protection of players. Where a review is required, some transactions or bets may be delayed, restricted or placed on hold until the review is complete. You should respond accurately to reasonable requests for information.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and do not bet with money needed for rent, bills, food, savings or other important expenses. Never chase losses, borrow money to gamble or continue betting because you feel pressured to win.

• Set personal spending and time limits before playing.
• Take regular breaks and avoid gambling when tired, upset or affected by alcohol or other substances.
• Keep gambling separate from essential household spending.
• Use available account controls, restrictions or self-exclusion options if gambling is becoming difficult to manage.
• Ask a trusted person for support if your gambling is affecting your finances, relationships, work or wellbeing.
• Seek help from an appropriate Australian gambling support service or health professional if you are concerned about your gambling.

If you need to discuss a bet, account record, settlement decision or responsible gambling option, use the support channel made available on the Sg Casino website. Provide the relevant account and bet information without sharing your password or other sensitive security details. These Betting Rules may be updated when products, systems or legal requirements change, so review the current version before placing bets.