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Cookies Policy
This Cookies Policy explains how Sg Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, and the choices available to you. This policy is intended to provide clear, general information for players in Australia and should be read together with our Privacy Policy and website terms.
About cookies and this policy
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet, or another device when you visit a website. They allow a website to recognise a device, remember certain settings, and understand how visitors use online services. Other technologies, such as pixels, tags, software development kits, local storage, and device identifiers, can perform similar functions. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a distinction is needed.
Sg Casino may use cookies to support the operation, security, performance, and improvement of its website. Some cookies may be placed by Sg Casino, while others may be placed by service providers that assist with website functions, analytics, security, communications, or advertising. The cookies used may change over time as the website, technology, legal requirements, or service providers change.
Cookies do not normally contain information that directly identifies you by name. However, information connected with a cookie may sometimes be combined with account, device, browser, or usage information. Where information can be linked to an identifiable person, it may be handled as personal information in accordance with the Privacy Policy and applicable requirements.
How cookies are received
- First-party cookies are placed by Sg Casino or by technology operating on its behalf.
- Third-party cookies are placed by another organisation whose services may be used on the website.
- Session cookies are generally removed when you close your browser or end a browsing session.
- Persistent cookies remain on your device for a set period or until you delete them through your browser or device settings.
Why cookies may be used
Different cookies serve different purposes. Some are necessary for the website to work, while others help provide information about website use or support optional features. The exact cookies available to you may depend on the pages you visit, the device and browser you use, your cookie choices, and the services enabled on the website.
Strictly necessary cookies
These cookies may be needed to provide core website functions. They can help with page navigation, account access, session management, fraud prevention, security checks, load balancing, and the safe operation of interactive features. Without these cookies, some parts of the website may not work properly. Because they support essential functions, they may not be available for complete opt-out through a cookie banner, although browser controls may still allow you to block or delete them.
Preference and functionality cookies
These cookies may remember choices you make, such as language, region, display preferences, or other settings. They can reduce the need to repeat information during later visits and may help provide a more consistent experience. If you disable them, the website may still be available, but some preferences may not be saved and certain features may need to be selected again.
Analytics and performance cookies
Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move between pages, whether pages load correctly, and whether an error occurs. This information is generally used in aggregated or statistical form to understand performance, identify technical issues, improve content, and make the website easier to use. Analytics information may include browser type, device information, approximate location, referring pages, and interaction details.
Security and fraud prevention technologies
Cookies and similar technologies may help protect accounts, transactions, promotions, and website systems from misuse. They may assist with identifying unusual activity, detecting automated or unauthorised access, limiting repeated requests, and investigating security incidents. These technologies are used to support the integrity of the service and do not guarantee that every form of fraud or misuse can be prevented.
Advertising and marketing cookies
Where applicable, optional marketing technologies may help measure campaigns, understand visits that come from promotional content, limit repeated advertisements, or present content that may be more relevant to your interests. These technologies may be operated by Sg Casino or by advertising and measurement providers. They may use information about your browser, device, visits, and interactions. Marketing cookies are not required for basic browsing and may be subject to your consent and available preference controls.
Third-party services and information sharing
Sg Casino may use selected third-party technology providers to support website hosting, security, analytics, customer communications, payments, content delivery, or other website functions. When these providers use cookies or similar technologies, they may collect information about the device or browser that accesses the relevant feature. Their handling of information may also be governed by their own privacy notices and terms.
Information collected through cookies may be used to operate and secure the website, understand performance, maintain records of preferences, measure the effectiveness of communications, investigate technical problems, and meet applicable legal or compliance obligations. It may also be combined with other information where this is permitted and reasonably necessary for these purposes.
Sg Casino does not treat cookies as a replacement for account security or responsible gambling controls. You should keep your login details confidential, use a secure device, and log out when using a shared device. If you believe that your account or device has been accessed without authorisation, use the available support or account security process as soon as possible.
Third-party websites, applications, social media services, or payment pages may be accessible through links or features on the website. Sg Casino does not control the cookies used by independent third parties. You should review the relevant third party's privacy and cookie information before using those services or providing information to them.
Managing your cookie choices
You may be able to manage optional cookies through a cookie banner, preference centre, or settings tool made available on the website. Your choices may be saved in a cookie or similar file so that the website can remember them. If you clear your browser data, change devices, use a different browser, or access the website without the preference tool, you may need to make your choices again.
Browser and device controls
Most browsers and devices provide settings that allow you to view, block, delete, or limit cookies. The available controls vary by browser and operating system. You can usually find them in the privacy, security, or settings menu. Browser help pages may explain how to manage cookies for your particular device.
- Open the privacy or security settings in your browser or device.
- Review the options for cookies, website data, tracking, or similar technologies.
- Choose whether to allow, block, delete, or restrict different categories of data.
- Close and reopen your browser if required, then revisit the website to check your preferences.
Blocking all cookies may affect the way the website works. You may be unable to sign in, keep a session active, save preferences, complete some interactions, or use functions that depend on essential cookies. Removing cookies may also reset preferences and can require you to enter information again. For this reason, you may prefer to block only optional categories rather than all cookies.
Consent and withdrawal
Where consent is required, you may be asked to accept or reject optional cookies before they are used. You can withdraw or change an optional cookie choice through the available preference tool or by using your browser settings. Withdrawing consent does not necessarily remove information already collected. It may stop future use of a particular cookie, but existing information may continue to be retained where there is a lawful or operational reason to do so.
Cookie choices are separate from other choices, such as marketing communication preferences, account settings, privacy requests, or responsible gambling tools. Changing cookie settings may not unsubscribe you from communications or change information held in your account. Those preferences should be managed through the relevant account or communication controls.
Changes and questions about this policy
This Cookies Policy may be updated when the website changes, new technologies are introduced, service providers change, or applicable requirements are revised. The updated version will be made available on the website and will apply from the date shown or, where no date is shown, from the time it is published. You should review this page periodically so you understand the current approach to cookies.
If you have a question about cookies, privacy, or the use of information on the Sg Casino website, please use the support or contact options made available through the website. Please do not send sensitive account information through an unsecured channel unless you have been asked to do so through an appropriate process.
By continuing to use the website after reviewing any applicable notice or preference request, you acknowledge that cookies may be used in accordance with your selections and this policy. Essential cookies may continue to operate where they are required for security or basic website functions.
